Privacy policy

we are committed to protecting the privacy of our customers, suppliers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with Egyptian Law No. 151 of 2020 (Personal Data Protection Law) and applicable international standards.

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1. Information We Collect

We may collect the following categories of personal data:

• Full name and contact details (email, phone number, address)

• Company name, profession, and business information (if applicable)

• Purchase history and product preferences

• Payment details (when applicable)

• Feedback, reviews, or inquiries submitted via website or other platforms

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2. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your inquiries or requests

• To process orders and provide customer service

• To send updates, promotions, or newsletters (upon consent)

• To improve our products, services, and website experience

• To comply with legal obligations and resolve disputes

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3. Data Sharing & Disclosure

We do not sell or rent your personal information. However, we may share it with:

• Authorized third-party service providers (e.g. logistics, IT support, marketing)

• Government authorities when required by law

• Internal departments (Sales, Marketing, Customer Support) for service fulfillment

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4. Data Protection & Security

We implement strict technical and organizational measures to:

• Protect your personal data from unauthorized access, loss, or misuse

• Store your data securely on encrypted servers

• Restrict access to authorized personnel only

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5. Your Rights

In accordance with the Egyptian Data Protection Law, you have the right to:

• Access your personal data we hold

• Request correction or deletion of inaccurate data

• Withdraw consent for marketing communications

• Object to certain processing activities

To exercise your rights, contact us at:

📧 privacy@farbenpaints.com

📞 (+20) 1050457779

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6. Retention Period

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

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7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their content or privacy practices. Please review their respective privacy policies.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the “Effective Date” clearly stated.

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9. Contact Us

For questions or concerns about this Privacy Policy, please contact:

Farben for Modern Paints

📍Menoufia, Sadat city - next to mogamaa al khadamat

📧 info@farbenpaints.com

🌐 www.farbenpaints.comy policy